Refund & Cancellation Policy

1. Refund Policy

We want you to be completely satisfied with our services. If you are not satisfied, you may request a refund within 7 days of your purchase. Refunds will be processed within 5-7 business days through the original payment method.

2. Cancellation Policy

You can cancel your subscription at any time through your account settings. Upon cancellation, you will continue to have access to the service until the end of your current billing period.

3. Exceptional Cases

In cases of accidental duplicate payments or technical errors, please contact our support team at support@promptix.tech immediately for an expedited resolution.